HOW CAN I RECEIVE A QUOTE?
You can fax (405-789-5030) or email (email@example.com) your supply list(s) to us or fill out one of our online Custom Quote forms. We will then send you a quote based on your exact needs.
WHO DO YOU SERVE?
We work with groups both large and small. From individuals to large charitable companies to small community nonprofits, we meet whatever the product need your cause may have. Many groups prefer pre-assembled kits (school or hygiene); however we can also provide many different kits unassembled and products a la carte. We also offer a great school kit program for schools and PTOs/PTAs.
DO YOU OFFER DISCOUNTS?
Yes, we offer large quantity and bulk discounts. Just fill out one of our Custom Quote forms to see what discounts BLU School Supplies can offer you.
HOW MUCH WILL I SAVE COMPARED TO MOST STORES?
Depending on the item, our pricing is generally 20%-80% off comparable retail prices, not to mention all the time and gas money saved by not having to purchase each item individually at a store(s).
DO YOU HAVE BRAND NAME PRODUCTS?
Yes! In addition to our line of high-quality low-cost BLU brands (BLU School Supplies and B-WAP backpacks), we are proud to offer a variety of name brand products such as Crayola™, Elmers™ and Fiskars™.
DO YOU MAKE CUSTOM KITS?
Absolutely – Do your teachers require grade specific lists? Does your school district have particular guidelines? Do you only need specific items? Not a problem! We would be happy to meet your specific requests. Just email your custom kit list to firstname.lastname@example.org or fill out our online Custom Quote form.
WHAT IS YOUR RETURN POLICY?
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Customers should call to report defective goods within 24 hours of receiving the order. A 15% return fee will be charged for returned custom kits.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
Downloadable software products
Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
Book with obvious signs of use
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org and send your item to: 2000 E. Seward Rd Guthrie Oklahoma US 73044.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
To return your product, you should mail your product to: 2000 E. Seward Rd Guthrie Oklahoma US 73044
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
WHAT IS YOUR SHIPPING POLICY?
All kit orders ship out from our warehouse within 2 business days. The actual number of days for shipping depends on the shipping option you choose during check out.
All non-kit orders placed before 11am (CST) are shipped out from our warehouse same business days. Non-kit orders placed after 11am (CST) are shipped out the next business day.
Please note! Our office and warehouse are closed FRIDAY! Orders placed on Friday or the weekend will be shipped out on Monday.
For rush orders, call 888-234-7274.
During the checkout process, your shipping cost will be automatically calculated for you before you submit your order.
P.O. Box number addresses do not work for shipping.
Shipping guarantees are dependent on the shipping carrier. For large orders (over 20 cases), call for shipping policy and cost before placing your order.
For more information on freight shipments, click here.
ARE RESELLERS ABLE TO SELL YOUR PRODUCT?
Our products are wholesale for organizations such as: nonprofits, schools, churches, or for-profit companies distributing/giving our products away during an event/fundraiser/drive for their community. We don't promote the resell of our products, but it is not prohibited.If you are interested in purchasing our product for retail purposes, please check out B-WAP backpacks, our retail Buy 1/ Give 2 backpack program.
IS MY ONLINE TRANSACTION AND INFORMATION SECURE?
All transactions are secure, encrypted, and PCI compliant. We never store your credit card information.
What is BWAP brand backpacks?
Our backpacks are B-WAP brand, Backpacks with a Purpose. These backpacks were first created to meet the high quality, low-cost standards many nonprofits needed in backpacks. B-WAP has now opened up it's brand to the public, for those with a low-cost budget or have an interest in giving back.
IS BLU SCHOOL SUPPLIES RELATED TO BLUHYGIENE.COM OR THEWARMINGPROJECT.COM?
Yes! BLU School Supplies is a branch of BLUSOURCE, a company that loves to supply high quality products at a low cost to people who need them. BLU Hygiene and The Warming Project are small sites BLUSOURCE launched last year to connect customers to the products their cause needs quickly. With this effort meeting much success, BLU decided to consolidate all our sites into one. Now BLU School Supplies can be a one-stop resource shop to charitable groups, individuals, and organizations everywhere!