HOW CAN I RECEIVE A QUOTE?
You can fax (405-789-5030
) or email (email@example.com
) your supply list(s) to us or fill out one of our online Custom Quote
forms. We will then send you a quote based on your exact needs.
SCREEN PRINTING ORDERS
To place a screen printing order, please fill out a custom screen printing quote request or call 800-460-5355 for more information on pricing and how to submit your logo for a mock up.
Typical screen print orders take 1-2 weeks to process before shipping. Large orders (21+ cases) may take longer. For rush orders, call us at 800-460-5355.
WHO DO YOU SERVE?
Whether you’re a small community nonprofit, a large corporation or just a person looking to make a difference in the world, we can provide the product you need for your cause. Many groups prefer pre-assembled kits (school or hygiene); however we can also provide many different kits unassembled and products in bulk. We also offer a great school kit program for schools and PTOs/PTAs. Most schools provide the kit program as a service to parents or utilize it as a fundraiser!
DO YOU OFFER DISCOUNTS?
Yes, we offer large quantity and bulk discounts. Just fill out one of our Custom Quote
forms to see what discounts BLU School Supplies can offer you. Our discounts are based on large quantities of bulk orders.
HOW MUCH WILL I SAVE COMPARED TO MOST STORES?
Depending on the item, our pricing is generally 20%-80% off comparable retail prices, not to mention all the time and gas money saved by not having to purchase each item individually at local stores.
DO YOU HAVE BRAND NAME PRODUCTS?
Yes! In addition to our line of high-quality low-cost BLU brands, we are proud to offer a variety of name brand products such as Crayola™, Elmers™ and Fiskars™.
DO YOU MAKE CUSTOM KITS?
Absolutely! – In addition to custom school supply and hygiene kits, we can help you build other types of kits for a variety of uses: disaster relief, homeless support, veterans kits, foster care support, you name it. We create all types of kits, such as disaster relief kits, hygiene kits, school supply kits, etc. You name it. We build it!
Do your teachers require grade specific lists? Does your school district have particular guidelines? Not a problem! We would be happy to meet your unique requests. Just email your custom kit list to email (firstname.lastname@example.org
) or fill out our online Custom Quote
WHAT IS YOUR RETURN POLICY?
We have a 30-day return policy. To be eligible for a return, your item must be in the original packaging and same condition you received it. A 15% return fee will be charged for returned custom kits. A receipt or proof of purchase is required to process a return. Returns must be sent back to BLUSOURCE.
The following situations may result in only a partial refund : any item not in its original condition, anything that is damaged or missing parts after it leaves our warehouse, or any item returned after the 30-day return period.
Once your return is received and inspected, you’ll receive an email notifying you whether or not your return/refund has been approved.
If approved, your refund will be processed, and automatically credited back to your credit card or original payment method, within 14 days.
Only regular priced items may be refunded, sale items are not eligible for refund.
Late or Missing Refunds
If you haven’t received a refund yet, first check your bank account.
Second, contact your credit card company or bank. It may take some time before your refund is officially posted. If you’ve done all of this and you still have not received your refund, please contact us at email@example.com.
We will only replace items if they are defective or damaged. If you receive a defective or damaged item, please contact us at 800-460-5355 within 72 hours of receiving the order so we issue an exchange.
WHAT IS YOUR SHIPPING POLICY?
All kit orders ship out from our warehouse within 2 business days. The actual number of days for shipping depends on the shipping option you choose during check out and can range from 2-7 business days.
Bulk orders placed after 11am (CST) are shipped out the next business day.
During the checkout process, your shipping cost will automatically be calculated before you submit your order. A physical address is required for an order to be shipped. We will not ship to a P.O. Box. Shipping guarantees are dependent on the shipping carrier. For large orders (21+ cases), call 800-460-5355 for shipping policy and cost before placing your order.
For more information on freight shipments, click here
PLEASE NOTE: Our office and warehouse are CLOSED ON FRIDAYS. Orders placed on a Friday or during the weekend will be shipped out on Monday.
ARE RESELLERS ABLE TO SELL YOUR PRODUCT?
We primarily work with nonprofits, schools, churches, or for-profit companies distributing/fundraising/holding a drive/giving our products away during an event for their community. While not something we promote, if you are interested in purchasing our products for resale, contact us directly at 800-460-5355.
IS MY ONLINE TRANSACTION AND INFORMATION SECURE?
All transactions are secure, encrypted, and PCI compliant. We never store your credit card information.